Yongkang Chenda Hardware Craft Factory. provides customers with advanced, high-quality products while also offering comprehensive, high-quality after-sales service to ensure the safety and stability of the products during use. The company has successfully certified a seven-star after-sales service system and has dozens of after-sales service professionals with "After-Sales Service Engineer" qualifications. Adhering to the service philosophy of "enhancing service value and improving customer experience," and based on the "GB/T27922-2011 After-Sales Service Evaluation System" standard, a more comprehensive after-sales service system has been established.
Video Tutorial
Provide detailed installation guides or video tutorials to help customers install the chair correctly. And provide a certain period of warranty service. If there are quality problems during the warranty period, it can be repaired or replaced free of charge.
Online Meeting Guidance
We provide one-stop outdoor furniture solutions and after-sales service team, implement 24-hour tracking service, conduct timely visits, communication and feedback to customers, and help customers solve problems.